| Click on any of the
frequently asked questions to read its answer. |
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Why don't I see the MultiCOLOR Media toolbar on my
browser?
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How can I move the MultiCOLOR Media toolbar to a
different location?
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Why don't I see the MultiCOLOR Media toolbar listed
in the Internet Explorer toolbars list?
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Does the MultiCOLOR Media toolbar conflict with my
browser or other add-ons?
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I installed the new version of Microsoft Iternet
Explorer 6. Why doesn't the MultiCOLOR Media toolbar
icon appear on my browser?
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I'm trying to uninstall the MultiCOLOR Media toolbar
but keep getting an error message. What should I do?
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Do I need to pay for using the MultiCOLOR Media
toolbar?
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When will you have the MultiCOLOR Media toolbar
available for other platforms?
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Do you support MSN Explorer?
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How can I contact technical support?
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How do I uninstall the MultiCOLOR Media toolbar?
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Why don't I see the MultiCOLOR
Media toolbar on my browser?
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| If you have installed
the MultiCOLOR Media toolbar and do not see the
icon, or you installed a new version of Internet
Explorer and the MultiCOLOR Media toolbar is no
longer displayed, go to View > Toolbars and click on
the MultiCOLOR Media option. If you don't see the
MultiCOLOR Media toolbar listed, follow the
instructions below. |
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How can I move the MultiCOLOR
Media toolbar to a different location?
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| Note: If you are
using Internet Explorer 6.0, you must unlock the
toolbars before you can move them. Right click on
the toolbar and deselect the Lock the Toolbars
option. |
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| You can change the
location of the MultiCOLOR Media toolbar on your
browser by clicking and dragging the vertical
separator bar to the left of the MultiCOLOR Media
icon by placing the MultiCOLOR Media toolbar in the
desired location. This functionality enables you to
place two (or more) toolbars on the same line if you
want to conserve space in your browser. |
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| Please note that, as
with all of Internet Explorer's toolbars, you can
only move the MultiCOLOR Media toolbar to locations
on the top of your browser window. Toolbars can not
be placed on the side or bottom of the browser
window. |
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Why don't I see the MultiCOLOR
Media toolbar listed in the Internet Explorer
toolbars list?
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| Some earlier builds
of Internet Explorer 5.0 have a known problem with
their toolbars. The MultiCOLOR Media toolbar may be
listed under the name 'Radio' (usually the second
such listing). Go to View > Toolbars and click on
the second Radio option. |
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Does the MultiCOLOR Media toolbar
conflict with my browser or other add-ons?
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| No, the MultiCOLOR
Media toolbar is designed to run without affecting
any other system add-ons. |
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I installed the new version of
Internet Explorer (6.0).
Why doesn't the MultiCOLOR Media icon appear on my
browser?
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| In Internet Explorer,
go to View > Toolbars and check that the MultiCOLOR
Media option is selected. If not, select it. |
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I'm trying to uninstall the
MultiCOLOR Media toolbar but keep getting an error
message. What should I do?
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| Install the
MultiCOLOR Media toolbar again and then uninstall
it. |
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Do I need to pay for using the
MultiCOLOR Media toolbar?
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| No, the MultiCOLOR
Media toolbar is free of charge. |
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When will you have the MultiCOLOR
Media toolbar available for other platforms?
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| We are currently
looking into the feasibility of implementing the
MultiCOLOR Media toolbar for other platforms. Check
our web site or forum for the latest updates. |
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Do you support MSN Explorer?
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| At this time the
MultiCOLOR Media toolbar does not work with MSN
Explorer. |
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How can I contact technical
support?
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| If you are
experiencing any problems or have a question about
the MultiCOLOR Media toolbar that is not covered in
our online help then feel free to
contact us. |
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How do I uninstall the MultiCOLOR
Media toolbar?
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To uninstall the
MultiCOLOR Media toolbar from your Firefox browser
do as follows:
- Open Firefox and click on the "Tools" menu.
- Select "Extensions".
- Find MultiCOLOR Media in the list of
installed extensions and click on it.
- Click on the "Uninstall" button.
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